Terms of service
HOUSE OF YAMEENAH TERMS OF SERVICE
This website is operated by House of Yameenah. Throughout the site, the terms “we”, “us”, and “our” refer to House of Yameenah. We offer this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation browsers, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your access to our Services.
SECTION 2 - GENERAL CONDITIONS & ACCURACY OF INFORMATION
We reserve the right to refuse Service to anyone for any reason at any time. You understand that your content (excluding payment card details) may be transferred unencrypted across networks to conform to technical requirements. Payment information is always encrypted during transmission.
We strive to present information on our site as accurately as possible. However, we are not responsible if information made available on this site is incomplete or out of date. Materials provided are for general reference only, and we reserve the right to modify the contents of this site at any time without prior notice.
SECTION 3 - PRODUCTS, CUSTOM ORDERS & PRICING
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any product or garment without prior notice.
Color & Display Accuracy: We make every effort to display the true colors, fabric textures, and details of our apparel. However, we cannot guarantee that your device’s display screen will accurately portray actual product colors.
Sizing Responsibility: Customers are responsible for reviewing our size charts and selecting the correct measurements prior to ordering. Items ordered accurately to the customer's selection are not eligible for return or exchange based on personal sizing errors.
Pre-Orders & Production Timelines: Pre-order or made-to-order garments require workshop production time (typically up to 7 business days) prior to dispatch. Estimated delivery windows may vary depending on workshop capacity during peak periods.
SECTION 4 - ORDER ACCEPTANCE & ACCOUNT ACCURACY
We reserve the right to limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, payment method, or shipping address. If an order is modified or canceled, we will notify you via the contact details provided at checkout.
You agree to provide current, complete, and accurate purchase and account details for all transactions made at our store, including updating your email address, phone number, and delivery details promptly.
SECTION 5 - INTELLECTUAL PROPERTY
All designs, apparel images, branding, logo assets, text, photography, and overall content published on this website are the exclusive property of House of Yameenah. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of our designs, images, or website content without express written permission from us.
SECTION 7 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us via email or customer support at: zamzamhish785@gmail.com / +254707485266